Last Updated: July 24, 2024

Private Sessions Policy

A free consultation is required for all new hypnotherapy and meditation clients, and requires an intake form be filled out upon booking.

If you book a private session, you will receive an email confirmation with the session details and next steps. All further communications in relation to your session will be sent to you by Sprouting Serenity.

In the case you do not receive the confirmation email instructions within 72 hours, please contact our team at hello@sproutingserenity.com and they will assist you. If you have not been able to resolve the situation, and book a session within 10 days after the moment you made your purchase, you can enquire about a refund.

Sprouting Serenity is an english language based business, we do not warranty the sessions to be in any other language.

24 hours' notice of cancellation or rebooking is required unless in the case of emergency. Should we receive less than 24 hours' notice without good reason, the session fee will become payable.

Should it become necessary for us to re-book or cancel a session, we will give you 24 hours' notice, unless in the case of emergency. If we are unable to give 24 hours' notice, we will provide a complementary session.

A client who is more than 15 minutes late without prior arrangement or notice, forfeits the appointment and the session fee for the appointment then becomes payable.

Payment at the time of booking is required.

Refunds may take up to 30 days to process.

All information will be kept confidential unless you should reveal to us anything that could result in harm to yourself or to another in which case we have a professional responsibility to report it to the appropriate authorities.

All information will be kept confidential unless in the case specific legal proceedings. (e.g. if the member is subpoenaed)

The number of sessions to achieve the desired results is variable. Results may not be evident until a few sessions into our work together.

For best results, a client should be prepared to explore whatever the therapy directs us to explore.

Follow up sessions are sometimes necessary.

Private sessions are not a replacement for medical treatment, psychological or psychiatric services or counselling. The hypnotherapist does not treat, prescribe for or diagnose any condition.

Therapy may be terminated by the client at any time. Therapy may be terminated by the therapist upon completion of the goal, if the client is negligent in making payments, or at the therapists discretion.

The resolution of any and all disputes arising from the therapeutic relationship, shall be governed by and construed in accordance with the laws of the province of British Columbia and the laws of Canada applicable therein.

The court of B.C. shall have exclusive jurisdiction to hear any complaint, demand, claim, proceeding or cause of action arising from or in connection with the medical or healthcare and treatment, or from any other aspect of the theraputic relationship.

Clients must 18 years of age or older and have the requisite power and authority to enter into these terms.